By Code4rest
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Even though the new Swiggy & Zomato dine-in pilot projects are offering 25 percent discounts to customers, however, the discounts may be substantially higher than that. And that depends on the restaurants, loyalty benefits earned by a customer, the frequency of use, cashback, and banking or fintech partnerships. Looks like these are the reasons why not every restaurant is liking the idea!
the Moneycontrol report, restaurants are doubtful to join the dine-in pilot programs as it will lead to the restaurants bearing the discounts. The report also reveals that a restaurant owner in Hyderabad had said that both the platforms have been reaching out to restaurants since June to join their pilots. They are routing the customer payments in dine-ins through their apps and taking a cut from the amount paid.
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